System Restore - if your computer recently broke, use these instructions to "roll-back" to a previous, happier time

Combofix - if your computer has a virus and you can't run System Restore, use this free tool to disinfect it

Microsoft Security Essentials - if you have bad or pricy virus protection, replace it with this free virus protection program

Remote Assistance

  1. Call 513-549-SHOT to schedule a remote assistance session

  2. Click this link, run the file, and give us the 9-digit code to connect to your computer

Information - measure your computer's Internet speed - diagnostic information about your computer, web browser, and internet connection

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